1: what is the Application , it is free ?
Yes,the camera support use with mircroshare
2: Does the camera support 2.4G and 5G WiFi? Why the camera failed to connect to my wifi network?
The camera only support use with 2.4GHZ wifi , it's can't support 5GHZ network.
Make sure your mobile connect 2.4G wifi network, then reset the camera and reconnect it. Any questions, Please contact our service for help.
3: Is IR LEDS red At night
It won't see the Red IR LEDS . we use the special material to cover the red IR Leds
4: How much capacity memory Card should I choose?
It depends on the time period you'd like to record.
8GB record about 3~4day; 16GB record about 7days; 32GB record about 15days; 64GB record about 30days
5: If I have questions during using, how can i do it ?
Please contact us first . We'll 100% solve your problems.
6: What's the size of the camera ?
The size is : external radius 3cm, inside radius 2.25cm.
7: The goods not arrive, What should i do?
International shipping take more time, please wait for a few more days, Or try contact your local post office or us,If necessary,we'll extend the protection time for you.
8: When I recharge the camera for all day ,why I can not use it without power adapter ?
The camera support the inside battery,so the camera can work without power adapter
1. Normmly we will send the goods within 1-3 working days after your payment is verified by Aliexpress.
2. All items will be carefully test before shipping. We will try our best to avoid any quality problem.
3. We promise warranty for quality in one year and we will repair it free of charge. The returning postage should be paid by customer.
4. If you are not satisfied with the product, please feel free to contact us. We'll provide you a satisfying solution.
You have 7 days to contact us and 30 days to return it from the date it was received.If this item is in your possession more than 7 days,it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.There are No EXCEPTIONS.All returned items MUST BE in the original packing.
The buyer is responsible for any tax and /or duty by their country. Import taxes and charges are not included in the item price. Seller wouldn't pay for Any Duty,Import Tax,Import Charge.Buyers please consciously fulfill the obligation of tax payment and customs clearance.
We will provide our best products and service to you.Really hope you're very glad when receiving our package!
If you're dissatisfied for any reason,please contact us before leaving negative feedback,we will try our best to help you solve any problem until you're satisfied with your purchase from us!Thank you very much for your support and trust!
1.Most products will be shipped within 72 hours(exclude holiay and weenkend) after clear payment we receive.
2.Please fill in correct shipping address and contact phone for your order, we don't take any undelivery reponsibility because of the wrong Recipient information you gave.